Best Western Plus Carlton Plaza Hotel Victoria Room photoBest Western Plus Carlton Plaza Hotel Victoria Exterior photoBest Western Plus Carlton Plaza Hotel Victoria Exterior photo

Best Western Plus Carlton Plaza Hotel – A Favorite for Families in Victoria

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Check rooms and rates
From$103 /night
Check-in
22Sept
Check-out
23Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

642 Johnson Street, Victoria, V8W 1M6
-
Steps from the Inner Harbour
Great
8.6
8.9
/10
4.7
4.3
/5

3-star downtown Victoria hotel with valet parking and EV charging

Location

The Best Western Plus Carlton Plaza Hotel sits at the corner of Johnson and Douglas Streets, two blocks from Government Street shopping and the Inner Harbour. The Royal BC Museum and Victoria's historic Chinatown are within a 10-minute walk. Butchart Gardens is a 25-minute drive from the hotel.

Rooms & Suites

The hotel offers newly refreshed Traditional Double Rooms and spacious Family Suites with full kitchens, including a stove, oven, microwave, and refrigerator. King Suites provide a separate sitting area and are located on floors 6 and 7 with recently replaced mattresses. All rooms are equipped with air conditioning, laptop-friendly workspaces, and tea and coffee-making facilities.

Dining

The on-site restaurant, The Ruby, serves breakfast and brunch daily. Guest reviews note waffles, hashes, and good coffee as highlights of the menu. No complimentary breakfast is offered, but The Ruby is open for breakfast and lunch within the building.

Amenities

Valet parking is available for a daily fee and includes an electric vehicle charging station, with staff able to charge guest cars overnight. A fitness center with a variety of exercise equipment, including a Peloton cycle, is open to guests. The hotel provides a complimentary gourmet coffee machine in the lobby and a filtered water refill station.

Family & Business Features

The hotel's Family Suites accommodate up to five guests with two double beds and a sofa bed, plus a kitchenette. Business travelers have access to a 24-hour business center, fax/photocopying services, and a concierge for event arrangements. The property's history as a former Hudson's Bay Company trading post adds a distinctive character to the building.

Highlights

Location: Corner of Johnson & Douglas, 2 blocks from Inner Harbour

Rooms: Family Suites with full kitchens, King Suites on floors 6-7

Dining: The Ruby for breakfast & brunch

Amenities: Valet parking with EV charging, fitness center with Peloton

History: Former Hudson's Bay Company trading post

Services: 24-hour business center, concierge for groups

“This hotel makes a solid base for exploring Victoria's downtown core and Inner Harbour. I appreciate that they maintain a historical ambiance while still providing modern comforts. The on-site dining, featuring local flavors, is a definite advantage, and the spacious suites make it a viable choice for families.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Double Room Two Double Beds
    2 persons
    23 sq. feet
    2 Double beds
  • King Room
    2 persons
    23 sq. feet
    1 King-size bed
  • King Suite
    2 persons
    37 sq. feet
    1 King-size bed and 1 Sofa bed
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Private parking is possible at a location nearby at CAD 30 per day.

Services

  • Valet parking
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • Restaurant

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Media

  • AM/FM alarm clock
Show more

Dining Onsite

At the Best Western Plus Carlton Plaza Hotel, guests can indulge in a delightful culinary experience at The Ruby on Johnson, where seasonal flavors and local ingredients shine. This inviting dining venue caters to diverse palates, offering everything from hearty breakfast classics to vibrant Tex-Mex specialties in a warm, family-friendly atmosphere.
  • The Ruby on Johnson

    American and Tex-Mex with local influences
    Ambiance
    A cozy and family-friendly setting, perfect for casual dining and social gatherings.
    Key Offerings
    Highlights include vegetarian, vegan, gluten-free, and dairy-free options that cater to all dietary needs. Breakfast favorites and Tex-Mex delights make for a satisfying start to the day.
    Reservation
    Not needed
    Monday to Friday: 7:00 AM - 3:00 PM; Saturday and Sunday: 8:00 AM - 3:00 PM

Best Western Plus Carlton Plaza Hotel Location

642 Johnson Street, Victoria, V8W 1M6
Explore Victoria
Explore Victoria's Vibrant Scene
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Royal BC Museum
7 minutes walking
The Royal BC Museum showcases the history and culture of British Columbia with interactive exhibits and fascinating artifacts.
Chinatown
5 minutes walking
Chinatown features vibrant shops and rich history, notable for being one of the oldest in North America with unique architecture.
Craigdarroch Castle
25 minutes walking
Craigdarroch Castle is a stunning Victorian mansion showcasing exquisite architecture and lush gardens, steeped in history.
Beacon Hill Park
25 minutes walking
Beacon Hill Park offers scenic views, gardens, and recreational areas, perfect for family picnics and leisurely walks.
Victoria Bug Zoo
7 minutes walking
An interactive experience for all ages, the Victoria Bug Zoo lets guests learn about and see fascinating insects up close.
Kayaking at Fisherman's Wharf
25 minutes walking
Kayaking offers thrill-seekers the chance to explore Victoria's stunning coastline and marine life with rental options available.
Spa Services
5 minutes walking
Victoria's local spas offer relaxation through a range of services like massages and facials, perfect for unwinding after a day out.
Grilled Cheese Please
2 minutes walking
Specializing in gourmet grilled cheese sandwiches, this casual spot offers a playful atmosphere with local ingredients.
Taste of Europe Deli
2 minutes walking
A quaint deli featuring European delicacies, offering a cozy ambiance with fresh sandwiches and authentic pastries.
Fatburger
3 minutes walking
Known for juicy burgers and tasty fries, Fatburger provides a casual dining experience perfect for families and friends.
Save-On-Foods Memorial Centre
9 minutes walking
This multi-purpose venue hosts sporting events, concerts, and family shows, offering a lively atmosphere for all ages.
The Maritime Museum of British Columbia
9 minutes walking
The Maritime Museum presents engaging exhibits on British Columbia's rich maritime history, perfect for family outings.
Tips on navigating the city
  • City Centre
    Victoria 3 min  ·  700 ft
  • Airports
    Victoria Inner Harbour (YWH) 11 min  ·  3000 ft
    Victoria (YYJ) 39 min  ·  16.1 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at CAD 30 per day.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Chinese, Korean, Hindi, Panjabi / Punjabi
Number of floors:
7
Number of rooms:
108

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 1035 verified reviews
8.7 /10
Great
86 %
Recommend
Breakfast
7.5/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
8.8/10
Location
9.0/10
Paid Wi-Fi
7.9/10
Staff
9.3/10
Value for money
8.2/10
Pros
Downtown location
Comfortable beds
Helpful staff
Cons
Noisy street
Poor housekeeping
Inefficient fan
Guest reviews
based on 934 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Best Western Plus Carlton Plaza Hotel
What is the check-in and check-out policy at Best Western Plus Carlton Plaza Hotel?
Check-in is from 16:00 and check-out is by 12:00.
How far is Best Western Plus Carlton Plaza Hotel from the Royal BC Museum?
The hotel is approximately 2 km from the Royal BC Museum.
What amenities are included in the rooms at Best Western Plus Carlton Plaza Hotel?
Rooms feature air conditioning, a flat-screen TV, a mini-refrigerator, and tea and coffee-making facilities.
Is there a fitness center at Best Western Plus Carlton Plaza Hotel?
Yes, the hotel has a fitness center equipped with a variety of exercise equipment.
Does Best Western Plus Carlton Plaza Hotel offer business services?
The hotel provides a 24-hour business center, including printing and computer access.
Is parking available at Best Western Plus Carlton Plaza Hotel?
The hotel offers private parking nearby for 20 CAD per day without the need for a reservation.
What dining options are provided on-site at Best Western Plus Carlton Plaza Hotel?
The hotel features an on-site restaurant, The Ruby, which serves breakfast and brunch.
How far is Best Western Plus Carlton Plaza Hotel from Butchart Gardens?
Butchart Gardens is located 25 km from the hotel.
What types of room accommodations are available at Best Western Plus Carlton Plaza Hotel?
Accommodations include traditional guest rooms and spacious family suites with kitchen facilities.
Is the hotel accessible for guests with limited mobility?
There are accessible features in the hotel, including rooms designed for ease of access.
What are some historical attractions located near Best Western Plus Carlton Plaza Hotel?
Historical attractions include Craigflower Manor and Schoolhouse, approximately 0.5 km away.

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